How we work

We offer in clinic services at our three locations and remote appointments through a secure platform called Zoom.

Initial appointment

We take the time to thoroughly investigate what is going on in your body, how to overcome your particular issues and what is required to maintain optimal health and performance in the long-term. We require a thorough understanding of your issues and goals prior to prescribing medicines. Our focus is on identifying underling causes of complaints in addition to symptom management.

To make our time together as efficient as possible we suggest all new patients complete the new patient form before their first appointment.   This form will be sent to you as part of your appointment confirmation email. The information you provide is strictly confidential and will be discussed in your initial appointment.  We encourage patients to bring any pathology or other medical tests completed in the past 6 months to their first appointment. Please request a copy of these from your medical practitioner. Naturopath’s are trained to look for patterns and information in pathology results that may vary slightly from a GP’s or sports medicine doctor.

Subsequent treatments

In your first subsequent appointment we will discuss test results, your overall health status, and then a recommended treatment plan which will enable you to achieve your health and sporting goals.

We utilise a combination of empirical evidence and the latest scientific research to recommend safe and effective medicines and treatment options that are specifically tailored to your presentation. In complex or chronic conditions this may require a detailed comprehensive treatment plan. Our treatment plans include health information and a step by step guide for you to follow. The treatment plan will take into account immediate health or sports performance requirements and long term considerations .

In subsequent appointments we measure your progress against baseline findings and if required, make modifications to your treatment plan to further increase the desired response.

We work collaboratively with other medical specialists and sports practitioners to obtain the best outcomes for patients.

Cancellation Policy

In fairness to our patients and practitioners, we enforce a 24 hour cancellation policy. If you are unable to make your appointment please call us at your earliest convenience. Should you either forget your appointment or cancel within 24 hours, you will be charged 50% of your appointment fee.

Our Fees

Service Description Fees as of 1st Oct 2019
Initial appointment $150.00
Initial appointment package $280.00
Return appointment $95.00
Short review appointment $85.00
Ongoing care package – 3 return visits $225

For appointments outside the times outlined below, please contact us via email.

Ballarat and remote appointments
Wed 10am – 6pm
Thu 11am – 7pm
Fri 10am – 4pm

Melbourne and remote appointments
2pm- 8.30pm  Friday 6th Dec, 17th Jan and 7th Feb

 Torquay and remote appointments

Tue  10am – 6pm

Online/ remote appointments  can be conducted at any of our usual locations. They attract the same fees as outlined on this page. We conduct our remote appointments using a secure software platform called Zoom and an invitation to our online consultation will be emailed to you when your booking is confirmed.

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