How we work

We are currently offering online/ remote appointments through a secure platform called Zoom. Under normal circumstances we offer face to face consultations from three locations.

Initial appointment

We take the time to thoroughly investigate what is going on in your body, how to overcome your particular issues and what is required to maintain optimal health and performance in the long-term. We require a thorough understanding of your issues and goals prior to prescribing medicines. Our focus is on identifying underling causes of complaints in addition to symptom management.

To make our time together as efficient as possible we suggest all new patients complete the new patient form before their first appointment.   This form will be sent to you as part of your appointment confirmation email. The information you provide is strictly confidential and will be discussed in your initial appointment.  We encourage patients to bring any pathology or other medical tests completed in the past 6 months to their first appointment. Please request a copy of these from your medical practitioner. Naturopath’s are trained to look for patterns and information in pathology results that may vary slightly from a GP’s or sports medicine doctor.

Subsequent treatments

In your first subsequent appointment we will discuss test results, your overall health status, and then a recommended treatment plan which will enable you to achieve your health and sporting goals.

We utilise a combination of empirical evidence and the latest scientific research to recommend safe and effective medicines and treatment options that are specifically tailored to your presentation. In complex or chronic conditions this may require a detailed comprehensive treatment plan. Our treatment plans include health information and a step by step guide for you to follow. The treatment plan will take into account immediate health or sports performance requirements and long term considerations .

In subsequent appointments we measure your progress against baseline findings and if required, make modifications to your treatment plan to further increase the desired response.

We work collaboratively with other medical specialists and sports practitioners to obtain the best outcomes for patients.

Cancellation Policy

In fairness to our patients and practitioners, we enforce a 24 hour cancellation policy. If you are unable to make your appointment please call us at your earliest convenience. Should you either forget your appointment or cancel within 24 hours, you will be charged 50% of your appointment fee.

Our Fees

All appointments are currently online until  May 28 2020 Fees as of 1st March 2020
Naturopathy Initial appointment (online appointment via zoom or in clinic) $160.00
Nutritional  Initial Appointment (online appointment via zoom or in clinic) $160.00
Return appointment extended (online or in clinic) $95.00
Standard review appointment (online or in clinic) $85.00
Initial  treatment package (initial + extended + standard appointment) $340.00
Running coaching-  including training plan, weekly check-in and monthly review $100 per month
Complete marathon coaching and nutrition program- 12 weeks $80 per week

For appointments outside the times please email us.

Online Appointments

Mon 10-5pm | Tue  10am – 7pm |Wed 10-6pm  Thur 11-7pm |Fri 10am-5pm

Re-opening Clinic Appointments 

Ballarat– Thurs 28th May 10am – 8pm
Melbourne  Friday 5th June 2-8pm

Online/ remote appointments are currently available and provide the same level of comprehensive healthcare as our clinic consultations.  In clinic appointments are now available from May 28th onwards with more openings available soon.

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